Fresh Career Opportunities at the Nigerian Stock Exchange (NSE)

The Nigerian Stock Exchange, services the largest economy in Africa, and is championing the development of Africa’s financial markets.
The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world.

Client Experience Officer

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• QualificationBA/BSc/HND  
• Experience 3 years
• Location Anambra
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Location: Onitsha, Anambra
Report to: Head, Branch Network
Grade: Assistant Officer - Officer
Division: Listings Business Division
Department: Branch Network Department
Estimated Date Of Resumption: Monday, September 3, 2018

Job Summary

• The Client Experience unit at the branch offices is one of the three business lines the Exchange maintains at the branch offices; the others are Quotations & Listing and Administration.
• The Client Experience Officer has the strategic responsibility for organizing the Help Desk and managing existing and potential investors to ensure that investors’ confidence is strong at all times for market development as well as coordinating the end-to-end processes of The Exchange’s Financial Literacy Programmes(FLP) in his catchment area.
• Serving as the liaison between the Learning and Development Unit in the Human Resources Department and Broker-Dealer Regulation Department at the Head Office, the incumbent will ensure that both functions are appropriately serviced with information on the activities that pertain to them. This position reports to the Branch Manager.

Key Responsibilities

• Keep abreast of all policies and procedures of The Exchange and ensures that the same is applicable with all the personnel of the Branch
• Seek FLP mandates from Schools/Colleges/Universities and Investor Groups to be organized either in The Exchange’s offices or an offsite location as may be agreed with the clients
• Receive and collate investors complaints as well as maintain an updated record of the branch office investor complaints register; escalate unresolved complaints to BDR Department at the Head Office
• Send periodic information on the SEC format to Broker Dealer Regulations Department
• Organise Financial Literacy Programmes (FLP) in line with the policy of The Exchange and ensure that all FLPs programmes held are evidenced with pictures, which are to be sent to the Head Office
• Organise and arrange enlightenment and educational programmes within the catchment to engender public awareness and interest in the activities of The Exchange. Solicit for sponsored media coverage to propagate the activities of The Exchange
• Ensure that Programme Evaluations are completed by the participants and summary sent to the head office
• Maintain the Help Desk of the branch office, an up to date register of people seeking enquiries from the branch office and a directory of branch office contacts for reference purpose
• Ensure that the branch office Library is well maintained and books and journals are appropriately sorted and arranged
• Ensure that all Library users are given adequate attention and maintains an up to date record of all library users
• Ensure that the electronic version of the daily Stock Trading Reports are sent to subscribers and media houses in the catchment areas promptly
• Operate the centralized telephone switch board of the branch office and directs all calls to the appropriate officers and maintain an up to date record of callers and their messages and directs same to concerned staff
• Prepare weekly and monthly reports on the activities of the branch office Help Desk for the branch manager, to form part of the branch office report
• Provide input in the preparation of the Branch Network Department Strategy
• Perform other related duties as may be assigned from time to time

Qualifications And Experience
To successfully deliver the above goals, the right candidate must have:

• Minimum of HND/ Bachelor degree in Social and/or Management Science disciplines, preferably in Economics, Marketing, Finance
• Minimum of 3 years Marketing experience
• Membership of a professional body like Nigerian Institute of Marketing is an advantage
• Demonstrated knowledge of Marketing , Job Scheduling tools such as Visio, Excel, MS Project, Smart Arts, etc. is an added advantage.

Functional Competencies:

• Analytical Thinking
• Business Acumen
• Strategic Research
• Conflict Management

Behavioural Competencies:

• Change Management
• Decision Making

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Branch Admin Officer

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• QualificationBA/BSc/HND  
• Experience 2 years
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Location: Onitsha, Anambra
Report to: Head, Branch Network
Grade: Executive Assistant - Assistant Officer
Division: Listings Business Division
Department: Branch Network Department
Estimated Date Of Resumption: Saturday, September 1, 2018

Job Summary

• The Administration Unit at the branch offices is one of the three business lines The Exchange maintains at the branch offices; the others are Quotations & Listing and Client Experience.
• The Branch Administration Officer has the strategic responsibility for proactively managing any office administration and IT issues at the branch office to ensure continuous business operation with minimum disruption.
• The incumbent will implement the Exchange’s office management policy at the branch office, maintain the Trading Floor, coordinate all the staff matters as well as liaise with the Hubs (Abuja and Port Harcourt) on IT and manpower related issues in the branch office. Serving as the liaison between the Head Office departments of Administration, Human Resources and Market Operations in the branch, the incumbent will ensure that these departments are appropriately informed of the relevant activities in the branch office. This role reports to the Branch Manager.

Key Responsibilities

• Branch Market Operations
• Maintain and provide technical support for the Branch Trading Floor computer infrastructure and information system
• Provide day-to-day support to trading floor end users e.g., Brokers, Staff, etc. for any technical issues including but not limited to the desktop, network and trading application
• Engage in One-to-One interaction with users to understand the support requirements and provide them with best available solution
• Leads and participates in projects that involves deploying or supporting new software, desktop infrastructure or technology to a business group
• Ensure the smooth functioning of the applications over the weekend restarts, release and maintenance activities
• Provide 1st level support on desktop hardware and software application; manage escalations when needed at the branch
• Operate and maintain the branch Trading Floor as well as ensure that regular and effective connectivity with the Trading Engine at the Head Office is established
• Prepare detailed trouble-shooting and support documentation for weekly reporting of branch trading floor issues for the branch manager as part of the branch office report
• General Administrative Support Ensure regular maintenance of all assets of The Exchange in the branch office
• Maintain all internal Audit specified registers including Assets, Diesel, Staff, Stationeries as well as the imprest records of the branch office
• Process and submit monthly bank reconciliation statement to the Head Office (Finance Department)
• Responsible for branch inventory management such as stationeries and equipment allocated to the branch
• Attend branch office staff periodic meeting and function as Secretary of the branch office in official communication
• Liaises with branch office Courier Service Company for mails dispatch and cross checking of bills
• Prepare weekly and monthly reports on the branch office and provide input into the preparation of the Branch Network Department Strategy
• Perform other related duties as may be assigned from time to time

Qualifications And Experience
To successfully deliver the above goals, the right candidate must have:

• Minimum of HND/ Bachelor degree in Social and/or Management Science disciplines, preferably in Economics, Marketing, Finance
• Minimum of 2 years’ experience in Office Management
• Membership of a professional body like Nigerian Institute of Management is an advantage.

Functional Competencies:

• Analytical Thinking
• Business Acumen
• Strategic Research
• Conflict Management

Behavioural Competencies:

• Change Management
• Decision Making

Quotation & Listing Specialist

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• QualificationBA/BSc/HND  
• Experience 2 years
• Location Kano
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Report to: Head, Branch Network
Grade: Assistant Officer - Officer
Division: Listings Business Division
Department: Branch Network Department
Estimated Date Of Resumption: Saturday, September 1, 2018

Job Summary

• The Quotations and Listing Specialist has the strategic responsibility for implementing the listing initiative of The Exchange in the branch office and proactively managing any identified quotable company to ensure orderly and timely listing on the Boards of The Exchange.
• The incumbent of this role will be responsible for coordinating the end-to-end processes of The Exchange’s Quotation and Listing programme and liaising with the Hubs (Abuja and Port Harcourt) on the business promotion effort.
• Serving as the liaison between the Primary Markets Department, and Listings Regulation Department at the Head Office, the incumbent will ensure that both Departments are appropriately serviced with information on quotable companies. This role reports to the Branch Manager.

Key Responsibilities

• Identify, contact and cultivate relationships with quotable companies Visit listed companies on post-listing visits either on courtesy visits or in pursuance of The Exchange annual listing fees
• Maintain good rapport with the State and Local Governments in the catchment area so that The Exchange is adjudged as the first option in any fund raising arrangement Report generation and critical analysis of all Company visited on the requisite template to the Head Office (LSR Department) Represent The Exchange at any meeting of quoted companies as may be directed by the Head Office Attend meetings, prepare and execute a methodical work-plan for the Quotation and listing drive of The Exchange in the catchment area.
• The quarterly work-plan will define in details the entire program, from company visits to revisits and the flow of the listing process Prepare weekly and monthly reports on the branch office quotation and listing activities as part of the branch office report to be submitted to the Head, Branch Network at the Head Office Liaise with market operators - stockbrokerage firms Designated Advisers and Registrars, to ensure the listing of a listing prospect Conduct research on trends in the catchment area and identify potential companies for listing Responsible for all correspondences on Quotation and Listing initiatives in the branch office.
• Provide input into the development of the Branch Network Department Strategy Perform other related duties as may be assigned from time to time

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Qualifications And Experience
To successfully deliver the above goals, the right candidate must have:

• Minimum of HND/ Bachelor degree in Social and/or Management Science disciplines, preferably in Economics, Marketing, Finance
• Membership of a professional body like Nigerian Institute of Marketing is an advantage
• Minimum of 2 years Marketing experience
• Demonstrated knowledge of Marketing , Job Scheduling tools such as Visio, Excel, MS Project, Smart Arts, etc. is an added advantage
• Proven track record of strong performance against measurable deliverables
• A commitment to collaboration and a joint-accountability approach
• Marketing Experience: Ability to market The Exchange’s services and opportunities
• Technical Competence: Analytical mind-set, strong Excel skills; Strong computer skills: Word, Excel, PowerPoint, Outlook and familiarity with analysis of Accounting Ratios - data mining; well-developed written presentation, organization, and editing skills
• Relevant knowledge in research, analysis, collection/collation, interpretation and presentation of data; developing standard and ad hoc reports, templates, dashboards, scorecards, and metrics; interfacing and liaison with top and senior management, employees and other key stakeholders.

Functional Competencies:

• Analytical Thinking
• Business Acumen
• Strategic Research
• Conflict Management

Behavioural Competencies:

• Change Management
• Decision Making

Transaction Manager

• Job TypeFull Time  
• QualificationBA/BSc/HND  
• Experience 3 years
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Division: Listings Business Division
Department: Branch Network Department
Report to: Head, Branch Network
Grade: Officer - Assistant Manager
Estimated Date Of Resumption: Saturday, September 1, 2018

Job Summary

• The Nigerian Stock Exchange (“The Exchange”) services the largest economy in Africa, and is championing the development of Africa’s financial markets.
• The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world.
• The Transactions Manager has the responsibility of proactively prospecting and managing the core business of The Exchange i.e. securities trading especially large ticket transactions.
• The incumbent will work with other Departments within The Exchange to ensure a reliable order flow.
• The Transactions Manager role is a branch office role and will report to the Branch Manager.

Key Responsibilities

• Collaborate with Secondary Market Department to drive the initiative of The Exchange to increase its product offerings (asset classes)
• Work to ensure an increase in order flow in the 5 asset classes
• Focused marketing on an on-going and proactive basis with respect to big ticket transactions
• Collaborate with other institutions and stakeholders such Central Securities Clearing Systems (CSCS) and Registrars to identify large investors that can be targeted for marketing either on the sell or buy side
• Collaborate with other Departments especially Secondary Markets in ensuring there is liquidity in all asset classes in the market
• Report on any identified market problems, quantifies it to make sure it does not affect the liquidity and stability of the market
• Ensure branch system compatibility with market structure enhancements in support of all product line
• Participate in investor education in partnership with other stakeholders on exchanged based products
• Undertake any other duties that may be assigned to him from time to time.

Qualifications And Experience

• To successfully deliver the above goals, the right candidate must have: Minimum of HND/ Bachelor degree in Social Science disciplines, preferably in Economics, Finance, Management Sciences
• Membership of relevant professional bodies is an advantage
• Minimum of 3 years cognate experience in similar roles i.e. relationship manager, branch operations manager, Marketing manager
• Proven track record of strong performance against measurable deliverables.

Functional Competencies:

• Analytical Thinking
• Business Acumen
• Strategic Research
• Conflict Management

Behavioural Competencies:

• Change Management
• Decision Making

Mode of application

Interested applicants should visit the links below

• Client Experience Officer
• Branch Admin Officer
• Quotation & Listing Specialist
• Transaction Manager

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