Our firm provides a wide range of human resource services including Executive Selection (Recruitment), HR outsourcing, performance management, organisational development and policy and procedure development. We also offer specialised training programmes tailored to the peculiar needs of our clients. Our consulting services can be provided on-site or off-site or a combination that best suits our client's needs.
General Manager (Hotel)
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 8 years
A timeless classic, our client’s hotel has been called home by leaders in the business world, society and entertainment. Brilliantly positioned in an exclusive area of Lagos, the hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Whether travelling for business or pleasure, the guest is wrapped in total comfort and luxury, and feels truly ensconced in an elegant private residential atmosphere. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit highly experienced professionals.
Details
- Reporting to the Executive Director, you will be responsible for the day-to-day management of the hotel and its staff.
- You will have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping.
- While taking a strategic overview and planning ahead to maximise profits, you must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations.
- In addition, you will assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
- Degree-qualified, you must have a minimum of 8 years’ management experience. You must have a strong personality with strong management skills and a keen eye for details.
- You must have good business acumen with excellent communication skills.
- You must have strong management and leadership skills. Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome are essential. You must be proficient in basic computer operations.
Head of Sales & Marketing (Ho)
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 8 years
- Location Lagos
A timeless classic, our client’s hotel has been called home by leaders in the business world, society and entertainment. Brilliantly positioned in an exclusive area of Lagos, the hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Whether travelling for business or pleasure, the guest is wrapped in total comfort and luxury, and feels truly ensconced in an elegant private residential atmosphere. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit highly experienced professionals.
Reporting to and supporting the Executive Director on future strategic developments, you will play a pivotal role in business development. You will generate new businesses, maintain good customer relationship as well as exploit existing opportunities. You will develop a sales and marketing strategy that will identify and open up new channels. You will maximise sales across the product portfolio. Of equal importance, you will lead, coordinate and implement the full marketing mix through market research and analysis.
Job Specification:
- Minimum of 8 years’ experience in business development, 4 of which must have been at management level.
- Strong understanding of customer and market dynamics and requirements.
- Proven leadership and ability to drive sales teams.
- Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored.
- Confident negotiator and ability to ‘close the deal’.
- Credibility to influence senior decision-makers.
- Strong communication and interpersonal skills in all forms including written, oral, email, telephone, and presentation
Sales Executives
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 3 years
Details
- Reporting to the Head of Sales and marketing, you will implement growth initiatives as well as initiate new ones.
- You will identify ground breaking opportunities in a wider market and take advantage of all significant sales opportunities within your region. You will increase brand awareness and bring in new customers.
- You will maintain contact with all clients in the market area to ensure high levels of client satisfaction.
- You will be responsible for the development and performance of all sales activities in assigned market towards the achievement of maximum profitability and growth.
- Degree qualified, you must have a minimum of 3 years’ sales experience.
- You must have strong understanding of customer and market dynamics and requirements.
- You must possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and exploited. Confident negotiator and ability to ‘close the deal’, you must have strong communication skills in all forms including written, oral, email, telephone, and presentation.
- Ability to work under pressure and long hours is required.
Head of Accounts
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 10 years
Details:
Our client is an Oil Field Services Holding Company for the Power, Oil and Gas Industry. The Company started operations over two decades ago and has strategic alliances with Overseas International Companies. The Company provides engineering services and other related services which include pipelines services, production services, marines, survey and evaluation of facilities, safety, equipment procurement, engineering designs and construction. The Company is looking for a high calibre qualified Accountant with substantial experience in leading and delivering high quality financial services gained from an organisation of comparable scale.
Our client is an Oil Field Services Holding Company for the Power, Oil and Gas Industry. The Company started operations over two decades ago and has strategic alliances with Overseas International Companies. The Company provides engineering services and other related services which include pipelines services, production services, marines, survey and evaluation of facilities, safety, equipment procurement, engineering designs and construction. The Company is looking for a high calibre qualified Accountant with substantial experience in leading and delivering high quality financial services gained from an organisation of comparable scale.
- Reporting to the Executive Chairman, you will provide overall financial direction, planning, reporting and leadership with responsibility for all financial matters relating to the group. Other responsibilities will include but not limited to:
- Developing and implementing effective financial strategies, controlling framework and management systems to guide and support business operations.
- Providing financial advice on the company’s short, medium and long term cash / funding / risk situation to the management.
- Implementing Board and Management financial policies in line with approved financial procedures and generally accepted Financial / Accounting practices and statutory requirements.
- Preparation of the corporate strategic planning process, company’s annual budgets, monitoring and reporting performance against targets, variances analyses and initiating corrective actions.
- Providing auditable financial accounts to management.
- Boosting a robust financial standards and dynamism of the company through efficient utilisation of manpower, attention to details, etc.
- Liaising with external auditors, regulatory authorities and financial management consultants.
- Degree-qualified, you must be an Associate Chartered Accountant (ACA) with a minimum of 10 years’ post qualification requisite experience.
- This position requires a high level of maturity and strong leadership skills. Also of importance, you must be credible and trustworthy.
- You must have high level communication and influencing skills. Highly numerate and analytical with a practical approach to problem solving, you must have the drive and commercial acumen to succeed.
- A good knowledge of an accounting software is required.
Catering Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 3 years
- Location Lagos
- Our client is a foremost and reputable catering organisation located in Lagos and with extensive operations across Nigeria. Progressive and forward thinking, whose name is synonymous with innovation and excellence in service delivery, it has proven its ability to seek out new opportunities to deliver further growth and expansion. The company is now seeking high calibre individuals to build on this success.
Reporting to the Managing Director, you will be responsible for all food production including that used for restaurants, banquet functions and other outlets. You will develop menus, food purchase specifications and recipes. Supervise staff. In addition, you will develop and monitor food and labor budget for the department while maintaining the highest professional food quality and sanitation standards.
Job Responsibilities:
- Manage the food and beverage provision for functions and events
- Plan menus in consultation with chefs
- Recruit and train permanent and casual staff
- Organise, lead and motivate the catering team
- Plan staff shifts and rotas
- Ensure health and safety regulations are strictly observed
- Budget and establish financial targets and forecasts
- Monitor the quality of the product and service provided
- Maintain stock levels and order new supplies as required
- Interact with clients
- Liaise with suppliers and clients
- Assist in negotiations with clients, assess their requirements and ensure they're satisfied with the service delivered (in contract catering)
- Ensure compliance with all fire, licensing and employment regulations
- Maximise sales and meet profit and financial expectations
- Directly supervise the cooking of items that require skillful preparation.
- Ensure proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability.
- Evaluate food products to assure that quality standards are consistently attained.
- Interact with all supervisors to assure that food production consistently exceeds the expectations of customers and clients.
- Assist in maintaining a high level of service principles in accordance with established standards.
- Evaluate purchases are of quality and price are consistently met.
- Establish and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
- Ensure all staff are trained and professional development opportunities arise for all kitchen staff.
- Ensure that representatives from the kitchen attend service lineups and meetings.
- Periodically visit outlets when to ensure quality of food service.
- Support safe work habits and a safe working environment at all times.
Degree-qualified, you must have a minimum of three years’ experience in a similar position continuously in the food and beverage sector. You must have good administrative skills with excellent organisational, analytical and problem-solving skills. You must have basic IT and numerical Skills with ability to calculate figures and amounts such as discounts, proportions, percentages. Excellent problem-solving skills with good oral and written communication skills are required. You must be highly disciplined.
Customer Service Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 5 years
Details:
Our client is a foremost and reputable catering organisation located in Lagos and with extensive operations across Nigeria. Progressive and forward thinking, whose name is synonymous with innovation and excellence in service delivery, it has proven its ability to seek out new opportunities to deliver further growth and expansion. The company is now seeking high calibre individuals to build on this success.
Reporting to the Managing Director, you will ensure the provision of exceptional customer service experience. You will manage the Customer Service Executives to ensure good customer service is provided.
You must be a graduate with a minimum of 5 years' experience in customer service delivery.
HR Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 2 years
Details:
Our client is a sophisticated luxury hotel situated in the business district of Lagos, yet removed enough to be considered a family-friendly hotel. The hotel prides itself with its state of the art facilities, swimming pool, gym, restaurant and bar, and conference and banqueting facilities whilst offering the best in modern comfort and luxury. To consistently maintain top-class service delivery, the hotel is now seeking to recruit outstanding individuals.
Reporting to the HR Manager, you will assist him/her in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:
Our client is a sophisticated luxury hotel situated in the business district of Lagos, yet removed enough to be considered a family-friendly hotel. The hotel prides itself with its state of the art facilities, swimming pool, gym, restaurant and bar, and conference and banqueting facilities whilst offering the best in modern comfort and luxury. To consistently maintain top-class service delivery, the hotel is now seeking to recruit outstanding individuals.
Reporting to the HR Manager, you will assist him/her in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:
- Assist in the recruitment process and hiring of all front line employees
- Participate in the preparation of Human Resources budget
- Maintain an up to date database for resume’s for future facilitation of recruitment needs
- Conduct induction / orientation program for all newly joined employees as per the hotel standards
- Receive employee complaints, suggestions and queries and make sure they have been handled properly
- Maintain an up to date computerised database of all employees
- Assist the HR Manager in the preparation of periodic reports as required
- Coordinate with all departments with regard to Human Resources related activities
- Maintain files and other information under strict confidentiality
- Degree-qualified, you must have a minimum of 2 years experience in human resources management.
- You must be a computer literate, ideally with proficiency in a computerised payroll system. You must be result oriented, self motivated and with a positive attitude.
- You must have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with employees effectively.
- You must portray a fair leadership style and be easily approachable for employees on all levels.
F&B Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 3 - 5 year
Our client is a sophisticated luxury hotel situated in the business district of Lagos, yet removed enough to be considered a family-friendly hotel. The hotel prides itself with its state of the art facilities, swimming pool, gym, restaurant and bar, and conference and banqueting facilities whilst offering the best in modern comfort and luxury. To consistently maintain top-class service delivery, the hotel is now seeking to recruit outstanding individuals.
Reporting to the General Manager, you are responsible for managing operations of all Food and Beverage outlets in the hotel to deliver an excellent guest experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor and Costs
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Be environmentally aware
Degree-qualified, you must have a minimum of three years’ demonstrable food and beverage management experience from a reputable 3-5 star hotel.
You must have excellent record of kitchen management, ability to spot and resolve problems efficiently, mastery in delegating multiple tasks, communication and leadership skills, up to date with food and beverages trends and best practices, ability to manage personnel and meet financial targets and you must be guest oriented and service minded.
Mode of application
Interested applicants should send their CV to info@sunroseconsulting.com
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